Facilitators

George Kingman knows small business, one of the many aspects he brings to DSP as associate director. He and his wife ran a mortgage loan business for six years, and at another point in their lives ran a construction company. Most recently, Kingman was the Area Manager for the Bridgestone Lab Stores, where innovation was ­­front and center with the goal of improving store operations. While at Bridgestone, Kingman worked with Dennis McCarron to teach a leadership course four times a year, which eventually led him to join McCarron full time at DSP, where he was able to combine his operational knowledge with education. Kingman now focuses on teaching members operational improvement, team building and leadership skills. “Building a team that wants to meet a common goal – that’s where I excel,” he says. With his experience as a small business owner, he understands that one of the biggest challenges is having nobody to hold you accountable. As he says, it takes discipline to stay on course, and he helps owners learn to walk that line. Kingman resides in Atlanta, Georgia, with his wife of 22 years and their 7-year-old son.

Randy O’Connor has driven success in the tire and auto service industry for the past 17 years working with independents, big-box competitors and the nation’s largest tire distributor. Early on on his career Randy was responsible for multi-unit retail performance with Colony Tire Corp. and eventually transitioned to Monro (Mr. Tire) in the same capacity as a result of an acquisition. During that time he worked with some of the most influential leaders in the industry serving on the Board of Directors with the North Carolina Tire Dealers Association. As a leader focused on the success of the independent owner, Randy transitioned his work to the Tire Pros franchise group at American Tire Distributors as a Regional Business Consultant and Director of Retail Operations. During that time Randy spearheaded several initiatives focused on creating industry leading technologies and developing marketing strategies to address our rapidly changing industry. Randy is a strategic specialist with a talent for analyzing and improving process and procedure. He maintains a long-range perspective and thrives when given a problem to turn on end. All of his past roles add up to a breadth of experience that help define him as a solid operator capable of producing long-term solutions that drive positive results.

Bruce Hawley, formerly Ok Tire Store Inc.’s National Manager, Consumer Products, is a 35-year-tire industry veteran holding positions with Bridgestone’s Canada operations including Regional Sales Manager for Ontario; National Manager of Bridgestone’s Tirestarz Dealer Program; and Director of their Retail Division in Canada. Joining OK Tire Stores in 2002 as Director of Dealer Development, Hawley followed with    responsibility for sales in Western Canada. In 2007, Hawley was given the responsibility of growing sales to OK Tire Stores 270+ retail locations and over 2,000 wholesale customers. As a facilitator for DSP, Hawley will coordinate meetings and share his expertise in a variety of disciplines for DSP members.